· Where does Alden Hills deliver? We deliver to Wisconsin, Illinois, Minnesota, Indiana, Iowa and Michigan.
· When will my order be delivered? Orders placed Monday through Wednesday will almost always arrive the same week; orders placed Thursday through Sunday will arrive the following week. You will receive notification when your order is on its way, when payment has been received, and when order has been delivered.
· What if I'm not available during delivery time? Insulated liners and dry ice will be included for all orders not including eggs. For orders including eggs you can request a liner and ice for an additional $10 fee.
· Is there a delivery fee? Yes, $14.99 delivery fee for all orders less than $150. If the order is more than $150, delivery fees are waived!
· Is there a minimum order amount? Yes, our minimum order is $50. We have no minimum for on-farm pickup orders.
· What are my payment options? All orders must be prepaid with credit card before delivery can be made. Credit cards can be added to your account HERE.
· What if I need to cancel my order? Orders can be canceled before they ship HERE. All subscription and non-subscription orders must be cancelled 48 hours prior to delivery date.
· What can I expect when my order arrives? Your order will come frozen and carefully packed in a box. You will receive notification when your order has been delivered.
· If I have any questions about the ordering/delivery process, who can I contact? Email us at email@example.com.